We only offer returns and exchanges for defective product from your order to be exchanged with the same product in a new condition. To be qualified for returns and exchanges, the product must be in original condition, unworn, unwashed, and unaltered with all tags and labels are still attached.

All defective products must be reported within 24 hours after your order package has been received at your shipping address. All defective products must be sent within 2 days after the returns and exchanges report has been received by us and we allow the products to be returned to us for further inspection. All defective products from one order must be sent in one shipment with a shipping company that was selected by us. When received by us, all returned products will be inspected and processed within 7 days. We will contact you when the product inspection has been completed to inform you whether your request for product exchanges is approved or denied.